I have had this 5.5 cups neuro fuzzy rice cooker for over two years now. I use it on a weekly basis and the rice comes out perfect every time, as is expected from this line and brand of rice cookers. However, I would actually use it more often if the cook time was faster. It takes this little cooker about twice the amount of time it takes a conventional rice cooker to make rice for two people (about 45mins - 1hr for 1.5-2.0 cups), which is waaaay too long. I usually want to whip up dinner in less time than that. I have had several embarrassing occasions where I put up rice too late while I had company over and everyone was waiting for the rice to be ready and it feels like forever. I might as well cook the rice on top of the stove. So to compensate, I now have to make my rice in advance on the weekends and keep it stored in plastic containers in the fridge for microwave convenience. It's just not the same as freshly made rice which is hot and steaming from the cooker. My mom's old-fashioned rice cooker which she has had for more than ten years makes rice in about 20mins. However, my mom's old-fashioned rice cooker can't make brown rice like this one can because it sticks to the bottom and becomes crusty. Don't get this cooker if you need a fast rice cooker. I guess they put in new technology that makes perfect rice, but takes twice as long. If it weren't for the slow cook time, which a HUGE minus for me, I would give this rice cooker 5 stars. Get more detail about Zojirushi NS-ZCC10 5-1/2-Cup Neuro Fuzzy Rice Cooker and Warmer, Premium White.
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