I just purchased one of the Zojirushi ns-zcc10 five cup units, and would like to post my comments in order to help others in their buying decisions.
If I was to rate the product on just the quality of the finished rice/grains, it would rate a six out of five. Everything that has been cooked has been superb, including the steel cut oats we had this morning. The electronics/controls are very easy to use, including the timer/delayed start. The unit does NOT take an extraordinarily long amount of time to cook rice compared to the old Hitachi we had. If you add the time for the 30 minute pre-soak ( which the Zoj does automatically for best quality), normal cooking time, then the 15 minute steam/rest period, they take close to the same time. You can cut out the soak time using the 'quick' function on the menu.
Unfortunately Zojirushi seems to have dropped the ball on a couple items.
The big one is no removable steam vent assembly. I cannot believe that other reviews ( that I could find) of this product did not mention this problem/design flaw.
Since the vent is fixed in the outer lid, it makes it very difficult to clean properly. There is a rubber gasket that seals it to the removable inner lid that has a lip/ledge above, that is especially problematic.
I have been cleaning it with a chopstick wrapped with a damp cloth, but it should be removable to clean under running water at the sink. The manual does not suggest any way to clean the vent, and it DOES get VERY cruddy, especially using the porridge function.
The second gripe I have is the use of aluminum on the otherwise very well designed inner lid. The removable lid itself is head and shoulders above some of the others we looked at, like the Tiger and Sanyo. It pivots in two recesses at the bottom, and snaps in at the top. The outer lid will not even close/lock until the inner lid is in place. But why use aluminum that is going to be scratched, is soft and will oxidize over time? I would have paid a couple of extra bucks to have a stainless steel inner lid.
Given the excellent quality of the rice this unit makes, I would probably buy it again knowing what I know now. But Zojirushi should/could do better in this price range. We bought this over the comparable Tiger brand cooker, but others may choose differently if clean-up ease means more to them.
Get more detail about Zojirushi NS-ZCC10 5-1/2-Cup Neuro Fuzzy Rice Cooker and Warmer, Premium White.
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